CentralReach experienced a notice incident on March 11, 2025 affecting CentralReach Platform, lasting 2d 4h. The incident has been resolved; the full update timeline is below.
Affected components
CentralReach Platform
Update timeline
- investigating Mar 11, 2025, 04:50 PM UTC
CentralReach is investigating brief disruptions in the platform lasting approximately 2 minutes. Some users may encounter a message that reads "upstream connect error". After 2 minutes, refresh the page to continue working as expected. Our team is actively working to identify the root cause and implement a fix as quickly as possible.
- resolved Mar 13, 2025, 09:12 PM UTC
Our teams have implemented an update to improve performance and user experience.