Census experienced a minor incident on September 19, 2025 affecting Census Sync Management UI, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Census Sync Management UI
Update timeline
- investigating Sep 19, 2025, 04:41 PM UTC
We have detected intermittent page load failures on the Census UI due to DNS. Our team is investigating the root cause. Sync runs are unaffected.
- resolved Sep 19, 2025, 04:50 PM UTC
This incident has been resolved and page loads are now fully operational. During a system upgrade it was determined that our DNS resolver returned empty values for app.getcensus.com for a brief point - our team will continue investigating the root cause of why this occurred.