CCLI Outage History

CCLI is up right now

CCLI had 4 outages in the last 2 years totaling 4h 23m of downtime — averaging 0.2 incidents per month.

There were 4 CCLI outages since September 6, 2024 totaling 4h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ccli.com

Major July 23, 2026

Some systems including SongSelect are down due to a Microsoft Azure outage.

Detected by Pingoru
Jul 23, 2026, 03:51 PM UTC
Resolved
Jul 23, 2026, 08:15 PM UTC
Duration
4h 23m
Affected: api.ccli.comsongselect.ccli.com
Timeline · 3 updates
  1. identified Jul 23, 2026, 03:51 PM UTC

    We are waiting for Microsoft to resolve the issue on their platform.

  2. monitoring Jul 23, 2026, 06:36 PM UTC

    Microsoft seems to have resolved their infrastructure issues, and SongSelect is running again. We will continue to monitor over the next few hours.

  3. resolved Jul 23, 2026, 08:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 26, 2024

We have a report of some partner's customers being unable to login.

Detected by Pingoru
Nov 26, 2024, 08:53 PM UTC
Resolved
Nov 26, 2024, 08:53 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Nov 26, 2024, 08:53 PM UTC

    Type: Incident Duration: 57 minutes Affected Components: api.ccli.com Nov 26, 20:53:44 GMT+0 - Investigating - We are currently investigating this incident. This is likely limited to partners with installed client applications. Nov 26, 21:28:53 GMT+0 - Identified - We have identified the issue and hope to have a fix out shortly. Nov 26, 21:40:32 GMT+0 - Monitoring - A fix has been deployed and tested. We will continue to monitor. Nov 26, 21:50:38 GMT+0 - Resolved - A partner has confirmed this issue is resolved.

Read the full incident report →

Minor September 6, 2024

Problems reported for CCLI API and SongSelect

Detected by Pingoru
Sep 06, 2024, 03:18 PM UTC
Resolved
Sep 06, 2024, 03:18 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 06, 2024, 03:18 PM UTC

    Type: Incident Duration: 12 days, 20 hours and 45 minutes Affected Components: api.ccli.com, songselect.ccli.com Sep 6, 15:18:31 GMT+0 - Investigating - There are reported issues with CCLI API and SongSelect. We are currently investigating this incident. Sep 6, 16:05:36 GMT+0 - Identified - We have identified the problem and are working towards a resolution. Sep 6, 18:02:20 GMT+0 - Identified - We are continuing to work on a fix for this incident. We are awaiting resolution from an underlying service provider. Sep 6, 20:27:15 GMT+0 - Resolved - The incident has been resolved. We will continue to monitor our systems to assure they are operating normally again.

Read the full incident report →