CCLI had 4 outages in the last 2 years totaling 5h 49m of downtime — averaging 0.2 incidents per month.
There were 4 CCLI outages since November 26, 2024 totaling 5h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this incident.
We implemented a fix and are currently monitoring the result.
This incident has been resolved.
We are waiting for Microsoft to resolve the issue on their platform.
Microsoft seems to have resolved their infrastructure issues, and SongSelect is running again. We will continue to monitor over the next few hours.
This incident has been resolved.
Type: Incident Duration: 57 minutes Affected Components: api.ccli.com Nov 26, 20:53:44 GMT+0 - Investigating - We are currently investigating this incident. This is likely limited to partners with installed client applications. Nov 26, 21:28:53 GMT+0 - Identified - We have identified the issue and hope to have a fix out shortly. Nov 26, 21:40:32 GMT+0 - Monitoring - A fix has been deployed and tested. We will continue to monitor. Nov 26, 21:50:38 GMT+0 - Resolved - A partner has confirmed this issue is resolved.