CCLI incident

SongSelect API is returning errors to partner software

Minor Resolved View vendor source →

CCLI experienced a minor incident on April 18, 2021, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2021, 01:57 PM UTC
Resolved
Apr 18, 2021, 03:01 PM UTC
Duration
1h 4m
Detected by Pingoru
Apr 18, 2021, 01:57 PM UTC

Update timeline

  1. investigating Apr 18, 2021, 01:57 PM UTC

    We are currently investigating this incident..

  2. monitoring Apr 18, 2021, 02:41 PM UTC

    We have added more servers and the problems are diminishing. We are continuing to monitor closely. If customers are continuing to have issues downloading information through the API, the SongSelect application is working fine and songs can be downloaded from there..

  3. resolved Apr 18, 2021, 03:01 PM UTC

    The issues are resolved and the platform is responding normally..