CCLI experienced a minor incident on March 20, 2023, lasting 12h 31m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 20, 2023, 03:45 PM UTC
We are currently investigating this incident. This ONLY affects the legacy SongSelect API. For partners who have converted over to our new API, there are no issues..
- identified Mar 20, 2023, 09:31 PM UTC
This is a stubborn issue, and we are continuing to work on a fix for this incident. Again, this only impacts the legacy SongSelect API so if you are on our newer API you are not affected by this outage. We are hoping to have a temporary fix in place by end-of-day today so it will be up and working..
- monitoring Mar 21, 2023, 02:22 AM UTC
We implemented a fix and are currently monitoring the result..
- resolved Mar 21, 2023, 04:16 AM UTC
This incident has been resolved..