CCLI incident

Problems reported for CCLI API and SongSelect

Minor Resolved View vendor source →

CCLI experienced a minor incident on September 6, 2024, lasting 5h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 03:18 PM UTC
Resolved
Sep 06, 2024, 08:27 PM UTC
Duration
5h 8m
Detected by Pingoru
Sep 06, 2024, 03:18 PM UTC

Update timeline

  1. investigating Sep 06, 2024, 03:18 PM UTC

    There are reported issues with CCLI API and SongSelect. We are currently investigating this incident..

  2. identified Sep 06, 2024, 04:05 PM UTC

    We have identified the problem and are working towards a resolution..

  3. identified Sep 06, 2024, 06:02 PM UTC

    We are continuing to work on a fix for this incident. We are awaiting resolution from an underlying service provider..

  4. resolved Sep 06, 2024, 08:27 PM UTC

    The incident has been resolved. We will continue to monitor our systems to assure they are operating normally again. .