CCLI Outage History

CCLI is up right now

Pingoru has recorded 49 incidents for CCLI: 4 in the last 12 months and 2 in the last 90 days.

Source: status.ccli.com

49incidents recorded
4last 12 months
2last 90 days
3 hourstypical duration
Incidents per month
012JulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%JulAugSepOct0%
Pingoru began tracking CCLI in July 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
July 202624 of 744 (1%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202621 of 512 (0%)

Incidents, newest first

Minor October 13, 2026 Lead and Vocal sheets are currently unavailable in SongSelect. We don't believe this impacts the Pratner API. 1h 26m songselect.ccli.com

Started Oct 13, 2026, 06:54 PM UTC· resolved Oct 13, 2026, 08:20 PM UTC

  1. investigating Oct 13, 2026, 06:54 PM UTC

    We are currently investigating this incident.

  2. monitoring Oct 13, 2026, 07:44 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Oct 13, 2026, 08:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 13, 2026 Lead and Vocal sheets are currently unavailable in SongSelect. We don't believe this impacts the Pratner API. 1h 26m

Started Oct 13, 2026, 06:54 PM UTC· resolved Oct 13, 2026, 08:20 PM UTC

  1. investigating Oct 13, 2026, 06:54 PM UTC

    We are currently investigating this incident..

  2. monitoring Oct 13, 2026, 07:44 PM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Oct 13, 2026, 08:20 PM UTC

    This incident has been resolved..

Read the full incident report →

Major July 23, 2026 Some systems including SongSelect are down due to a Microsoft Azure outage. 4h 23m api.ccli.com, songselect.ccli.com

Started Jul 23, 2026, 03:51 PM UTC· resolved Jul 23, 2026, 08:15 PM UTC

  1. identified Jul 23, 2026, 03:51 PM UTC

    We are waiting for Microsoft to resolve the issue on their platform.

  2. monitoring Jul 23, 2026, 06:36 PM UTC

    Microsoft seems to have resolved their infrastructure issues, and SongSelect is running again. We will continue to monitor over the next few hours.

  3. resolved Jul 23, 2026, 08:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2025 Generating PDF sheet music is failing intermittently in SongSelect and Partner API 1d 10h

Started Feb 10, 2025, 04:30 AM UTC· resolved Feb 11, 2025, 03:16 PM UTC

  1. investigating Feb 10, 2025, 04:30 AM UTC

    We are currently investigating this incident..

  2. identified Feb 10, 2025, 07:11 AM UTC

    We have identified the problem area and are working on a fix for this incident..

  3. monitoring Feb 10, 2025, 02:01 PM UTC

    We implemented a fix and are currently monitoring the result..

  4. monitoring Feb 10, 2025, 02:25 PM UTC

    After significant investigation, it appears the partner API was NOT negatively affected by this. It only affected our SongSelect application..

  5. identified Feb 10, 2025, 03:24 PM UTC

    Althought the partner API was not affected from the prior issue, we are now seeing some new issues with the partner API. We are working on it..

  6. monitoring Feb 10, 2025, 04:29 PM UTC

    At the moment, the system appears to be operating normal again. We will continue to monitor..

  7. resolved Feb 10, 2025, 04:50 PM UTC

    We believe this incident is resolved, but we will continue to monitor over the coming days..

  8. identified Feb 10, 2025, 07:06 PM UTC

    As we are monitoring, the problem has returned so we are reopening this incident. We are working on a solution. This is now likely also affecting the ability for Partners to get chord sheets, and it is impacting SongSelect ability to view Lead and Vocal sheets. .

  9. monitoring Feb 10, 2025, 09:56 PM UTC

    Things seem to have stabilized since 11:20am Pacific Time and things have been operational since then. We are continuing to monitor closely..

  10. resolved Feb 11, 2025, 03:16 PM UTC

    The system is stable. This incident has been marked resolved, but we will continue to monitor closely over the coming weeks..

Read the full incident report →

Minor November 26, 2024 We have a report of some partner's customers being unable to login. 56m

Started Nov 26, 2024, 08:53 PM UTC· resolved Nov 26, 2024, 09:50 PM UTC

  1. investigating Nov 26, 2024, 08:53 PM UTC

    We are currently investigating this incident. This is likely limited to partners with installed client applications..

  2. identified Nov 26, 2024, 09:28 PM UTC

    We have identified the issue and hope to have a fix out shortly..

  3. monitoring Nov 26, 2024, 09:40 PM UTC

    A fix has been deployed and tested. We will continue to monitor..

  4. resolved Nov 26, 2024, 09:50 PM UTC

    A partner has confirmed this issue is resolved..

Read the full incident report →