Causaly Outage History
Causaly is up right nowPingoru has recorded 9 incidents for Causaly: 9 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 6 of 720 (1%) |
| July 2026 | 2 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 146 (0%) |
Incidents, newest first
Major September 19, 2026 Partial Service Outage 6m Causaly Cloud (Backend Services)
Started Sep 19, 2026, 07:18 PM UTC· resolved Sep 19, 2026, 07:25 PM UTC
- investigating Sep 19, 2026, 07:18 PM UTC
Multi-hop is currently unavailable. Our team is investigating the issue and working to restore the service as quickly as possible. We apologize for any inconvenience.
- resolved Sep 19, 2026, 07:38 PM UTC
We have identified and resolved the issue affecting Multi-hop. The service has been restored, and we are monitoring it to ensure continued stability. Thank you for your patience.
Major July 27, 2026 Multi-hop unavailable 13m Causaly Cloud (Frontend Application), Causaly Cloud (Backend Services)
Started Jul 27, 2026, 12:08 PM UTC· resolved Jul 27, 2026, 12:21 PM UTC
- identified Jul 27, 2026, 12:08 PM UTC
Multi-hop is currently unavailable. We have identified the root cause and are actively working on a fix to restore the service as quickly as possible. We apologize for the inconvenience and appreciate your patience.
- monitoring Jul 27, 2026, 12:21 PM UTC
A fix has been applied and Multi-hop is now available again. We are closely monitoring the service to ensure stability. Thank you for your patience while we resolved the issue.
- resolved Jul 27, 2026, 01:04 PM UTC
The issue affecting Multi-hop has been resolved and the service is operating normally. We appreciate your patience while we investigated and resolved the issue. If you continue to experience any problems, please contact our support team.
Major July 17, 2026 Multi-hop unavailable 20m Causaly Cloud (Backend Services)
Started Jul 17, 2026, 02:09 AM UTC· resolved Jul 17, 2026, 02:30 AM UTC
- identified Jul 17, 2026, 02:09 AM UTC
Causaly is currently experiencing some performance issues. Our team is currently working hard to restore normal performance levels. We apologize for any inconvenience.
- resolved Jul 17, 2026, 02:30 AM UTC
The recent outage has been resolved and Causaly services are fully restored. We appreciate your patience and apologize for any inconvenience. If you continue to experience any issues, please contact us at [email protected].
Major June 26, 2026 Issues with login 20m Causaly Cloud (Frontend Application)
Started Jun 26, 2026, 07:11 AM UTC· resolved Jun 26, 2026, 07:31 AM UTC
- investigating Jun 26, 2026, 07:11 AM UTC
Causaly users are currently experiencing issues with authentication (log in). Our team is investigating the cause and working hard to restore normal performance levels. We apologize for any inconvenience.
- resolved Jun 26, 2026, 07:31 AM UTC
The recent outage, caused by degraded service from our third party Identity Platform, has been resolved and Causaly services are fully restored. We appreciate your patience and apologize for any inconvenience. If you continue to experience any issues, please contact us at [email protected].
Critical June 16, 2026 Complete outage 5h 12m Causaly Cloud (Frontend Application), Causaly Cloud (Auth0), Causaly Cloud (Backend Services)
Started Jun 16, 2026, 04:44 PM UTC· resolved Jun 16, 2026, 09:57 PM UTC
- investigating Jun 16, 2026, 04:44 PM UTC
Causaly is currently experiencing a complete outage. Our team is investigating the cause and working hard to restore normal performance levels. We apologize for any inconvenience.
- monitoring Jun 16, 2026, 10:01 PM UTC
The recent outage has been resolved, and Causaly services have been fully restored. We are continuing to monitor performance and functionality closely. Thank you for your patience, and we apologize for the inconvenience caused. If you continue to experience any issues, please contact us at [email protected].
- resolved Jun 17, 2026, 01:29 PM UTC
Causaly service has been successfully restored. No further issues have been detected during our post-fix monitoring period. Summary of impact: • 15:50–16:45 UTC, 16 June — the platform was intermittently unavailable. Users were unable to log in, or were logged out and redirected to the login page. • 16:45–22:00 UTC — the platform was entirely unavailable and users were unable to log in. • 15:30–22:00 UTC — chats and searches made by users who reached the platform during this window were not stored (storage was affected slightly before the login problems became visible) We understand how disruptive this was, and we sincerely apologise. We're conducting a thorough review of both the incident and our response, to improve our resilience based on the lessons learned.
Minor March 25, 2026 Degraded performance in Agentic Research chats 14m Causaly Cloud (Backend Services)
Started Mar 25, 2026, 07:01 PM UTC· resolved Mar 25, 2026, 07:15 PM UTC
- investigating Mar 25, 2026, 07:01 PM UTC
Causaly is currently experiencing some degraded performance. Our team is currently working hard to restore normal performance levels. We apologize for any inconvenience.
- resolved Mar 25, 2026, 07:15 PM UTC
The issue affecting performance in Agentic Research chats has now been fully resolved. All systems are operating normally again. Agentic Research is back to expected performance levels. We sincerely apologize for any disruption this may have caused and appreciate your patience while we worked to resolve the issue.
Minor February 20, 2026 Agentic Research Unavailable – Causaly Cloud (Frontend Application), Causaly Cloud (Auth0), Causaly API (API Gateway), Causaly Cloud (Backend Services)
Started Feb 20, 2026, 08:25 AM UTC· resolved Feb 20, 2026, 08:25 AM UTC
- resolved Feb 20, 2026, 08:25 AM UTC
We experienced an outage today between 08:25 and 09:46 GMT. During this period, Agentic Research and Deep Research Reports were unavailable. The issue has been identified and resolved, and all services are now fully operational.
Minor January 28, 2026 Multi-modal source files are not available 10m Causaly Cloud (Frontend Application), Causaly Cloud (Backend Services)
Started Jan 28, 2026, 11:49 AM UTC· resolved Jan 28, 2026, 11:59 AM UTC
- investigating Jan 28, 2026, 11:49 AM UTC
Causaly is currently experiencing some issues. Multi-modal source files are currently unavailable, potentially affecting some Discover summaries. Our team is currently working hard to restore normal performance levels. We apologize for any inconvenience.
- resolved Jan 28, 2026, 11:59 AM UTC
The recent issue has been resolved and Causaly services are fully restored. We appreciate your patience and apologize for any inconvenience. If you continue to experience any issues, please contact us at [email protected].
Notice December 5, 2025 Commercial website outage 16m
Started Dec 05, 2025, 09:02 AM UTC· resolved Dec 05, 2025, 09:19 AM UTC
No vendor updates were posted for this incident.