Causaly experienced a minor incident on July 27, 2026 affecting Frontend Application and Backend Services, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 27, 2026, 12:08 PM UTC
Status: Identified Multi-hop is currently unavailable. We have identified the root cause and are actively working on a fix to restore the service as quickly as possible. We apologize for the inconvenience and appreciate your patience. Affected components Frontend Application (Partial outage) Backend Services (Partial outage)
- monitoring Jul 27, 2026, 12:21 PM UTC
Status: Monitoring A fix has been applied and Multi-hop is now available again. We are closely monitoring the service to ensure stability. Thank you for your patience while we resolved the issue. Affected components Frontend Application (Operational) Backend Services (Operational)
- resolved Jul 27, 2026, 01:04 PM UTC
Status: Resolved The issue affecting Multi-hop has been resolved and the service is operating normally. We appreciate your patience while we investigated and resolved the issue. If you continue to experience any problems, please contact our support team. Affected components Frontend Application (Operational) Backend Services (Operational)