Catchpoint experienced a critical incident on July 10, 2025 affecting Portal, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Portal
Update timeline
- investigating Jul 10, 2025, 04:47 PM UTC
We are currently investigating an issue affecting the Catchpoint portal. The issue began during an update to our SAML certificate. We’re working to resolve it as quickly as possible.
- resolved Jul 10, 2025, 04:56 PM UTC
This incident has been resolved.