Catchpoint incident

Issue Affecting a Subset of Enterprise Nodes

Minor Resolved View vendor source →

Catchpoint experienced a minor incident on November 10, 2025 affecting Alerting and Application Data, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 10:14 AM UTC
Resolved
Nov 10, 2025, 12:41 PM UTC
Duration
2h 27m
Detected by Pingoru
Nov 10, 2025, 10:14 AM UTC

Affected components

AlertingApplication Data

Update timeline

  1. investigating Nov 10, 2025, 10:14 AM UTC

    We are currently investigating an issue impacting a subset of Enterprise nodes that are not functioning as expected since approximately 08:00 UTC. As a result, some users may experience missing or unavailable data from these affected nodes. Our engineering teams are actively working to identify the root cause and restore full functionality as soon as possible. We will provide updates as more information becomes available.

  2. monitoring Nov 10, 2025, 10:50 AM UTC

    We have fixed the issue and Enterprise nodes are returning to normal operations. Our teams continue to monitor the recovery closely to ensure full data synchronization across all nodes.

  3. resolved Nov 10, 2025, 12:41 PM UTC

    This incident has been resolved. Unfortunately, tests were unable to run between approximately 08:00 UTC and 10:00 UTC. All systems are now fully operational, and normal functionality has been restored.