Catchpoint incident

Issue Affecting China Backbone and Cloud Nodes

Notice Resolved View vendor source →

Catchpoint experienced a notice incident on September 22, 2026, lasting 14h 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 09:24 PM UTC
Resolved
Sep 23, 2026, 12:18 PM UTC
Duration
14h 54m
Detected by Pingoru
Sep 22, 2026, 09:24 PM UTC

Update timeline

  1. investigating Sep 22, 2026, 09:24 PM UTC

    We are currently investigating an issue affecting node availability in China. The nodes in the CN region may appear offline in the portal. Our team is working to restore normal service and will provide further updates as more information becomes available.

  2. monitoring Sep 22, 2026, 10:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 23, 2026, 12:18 PM UTC

    This incident has been resolved.