Catchpoint incident

Issue Affecting Test Data Analysis for a Subset of Customers

Minor Resolved View vendor source →

Catchpoint experienced a minor incident on December 11, 2025, lasting 13h 51m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 01:24 AM UTC
Resolved
Dec 11, 2025, 03:16 PM UTC
Duration
13h 51m
Detected by Pingoru
Dec 11, 2025, 01:24 AM UTC

Update timeline

  1. monitoring Dec 11, 2025, 01:24 AM UTC

    We are currently investigating an issue affecting a subset of users, which may result in errors when plotting data starting from 00:30 UTC. Our Engineering team has identified the issue and deployed a fix. We will continue to monitor and provide updates as more information becomes available.

  2. resolved Dec 11, 2025, 03:16 PM UTC

    This incident has been resolved.