Catchpoint experienced a minor incident on December 12, 2025 affecting Portal, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Portal
Update timeline
- investigating Dec 12, 2025, 06:03 AM UTC
We are currently investigating an issue impacting the catchpoint portal. Some users may experience a blank page after logging in or when attempting to view records. Please note that tests and alerts continue to function as expected. Our team is actively working to resolve this as quickly as possible.
- identified Dec 12, 2025, 06:17 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 12, 2025, 06:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 12, 2025, 06:43 AM UTC
This incident has been resolved.