Catchpoint experienced a critical incident on June 12, 2025 affecting Catchpoint Help Center, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Catchpoint Help Center
Update timeline
- investigating Jun 12, 2025, 07:56 PM UTC
We are currently aware of an issue preventing Catchpoint users from accessing the Help Center via the portal. In the meantime, you can still reach our support team through the https://support.catchpoint.com/hc/en-us/ or by emailing us directly at [email protected].
- resolved Jun 13, 2025, 06:50 AM UTC
This incident has been resolved.