Catchpoint incident

Delay in Data for Real User and Endpoint Solutions

Minor Resolved View vendor source →

Catchpoint experienced a minor incident on June 25, 2025 affecting Alerting, lasting 19h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 04:35 PM UTC
Resolved
Jun 26, 2025, 11:41 AM UTC
Duration
19h 6m
Detected by Pingoru
Jun 25, 2025, 04:35 PM UTC

Affected components

Alerting

Update timeline

  1. investigating Jun 25, 2025, 04:35 PM UTC

    We are currently investigating an issue impacting a subset of our Real User and Endpoint solutions. As a result, some users may experience delays in data visibility.

  2. monitoring Jun 25, 2025, 06:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2025, 11:41 AM UTC

    This incident has been resolved.