Catchpoint incident

Investigating Run Rate Display Issue on Enterprise Nodes

Minor Resolved View vendor source →

Catchpoint experienced a minor incident on July 31, 2025 affecting Portal, lasting 12h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 06:06 PM UTC
Resolved
Aug 01, 2025, 06:35 AM UTC
Duration
12h 28m
Detected by Pingoru
Jul 31, 2025, 06:06 PM UTC

Affected components

Portal

Update timeline

  1. investigating Jul 31, 2025, 06:06 PM UTC

    We are currently investigating an issue affecting the display of run rate information on a subset of enterprise nodes. Please note that this issue is limited to the run rate data shown on the node detail page — test data and other functionality remain unaffected.

  2. monitoring Jul 31, 2025, 06:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 01, 2025, 06:35 AM UTC

    This incident has been resolved.