catalyst2 experienced a notice incident on June 9, 2023 affecting Support and Phones, lasting 13d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Support and Phones
Update timeline
- investigating Jun 09, 2023, 10:56 AM UTC
We are currenting experiencing an issue with our incoming [email protected] email address, please use [email protected] for any initial communications until this is resolved. Apologies for any inconvenience caused.
- monitoring Jun 09, 2023, 07:23 PM UTC
We now have a workaround in place for this, if you have any issues contacting us please jump on live chat or call us. We will continue to monitor for now.
- monitoring Jun 23, 2023, 09:57 AM UTC
We are continuing to monitor for any further issues.
- resolved Jun 23, 2023, 10:01 AM UTC
This incident has been resolved.