Catalyst Outage History

Catalyst is up right now

Pingoru has recorded 21 incidents for Catalyst: 1 in the last 12 months and 0 in the last 90 days.

Source: status.getcatalyst.io

21incidents recorded
1last 12 months
0last 90 days
4 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Catalyst in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 562 (0%)

Incidents, newest first

Notice October 27, 2025 Salesforce-Synced Field Data Incident 3h 45m Website

Started Oct 27, 2025, 07:10 PM UTC· resolved Oct 27, 2025, 10:55 PM UTC

  1. identified Oct 27, 2025, 07:10 PM UTC

    We are currently investigating an issue affecting synced Salesforce fields with decimals. While there is no data loss for these fields, the issue is affecting the display of those field values for all customers. Our team has identified the cause and is implementing a fix now.

  2. resolved Oct 27, 2025, 10:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025 Current Incident: Global Vendor Outage Impacting Integrations 18h 8m Website

Started Oct 20, 2025, 08:05 PM UTC· resolved Oct 21, 2025, 02:14 PM UTC

  1. monitoring Oct 20, 2025, 08:05 PM UTC

    Issue: AWS is currently experiencing a global service disruption impacting multiple regions and cloud-based applications worldwide. As a result, all Catalyst integrations may experience interruption or delay. Impact: - Syncing delays between Catalyst and integrated systems (including Salesforce and others) - Trend modules may not display the most up-to-date data - Playbooks may not trigger or run as expected Our engineering team is actively monitoring the situation and will restore full functionality as soon as AWS services stabilize. Once the AWS disruption is resolved, we fully expect all integrations and Catalyst functionality to automatically restore without additional customer action. Thank you for your patience and understanding.

  2. resolved Oct 21, 2025, 02:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 17, 2025 Salesforce integration syncs interrupted 5d 22h Website

Started Jan 17, 2025, 09:20 PM UTC· resolved Jan 23, 2025, 07:47 PM UTC

  1. identified Jan 17, 2025, 09:20 PM UTC

    Currently our scheduled Salesforce syncs and our Pendo syncs are not operational. For Salesforce, any updates that come through push topic events are still successful as are syncs of team member fields. We are investigating this and are looking to resolve shortly.

  2. identified Jan 17, 2025, 09:20 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 18, 2025, 04:56 AM UTC

    Scheduled salesforce syncs have resumed, Pendo syncs are still not operational

  4. identified Jan 20, 2025, 03:31 PM UTC

    Salesforce and Pendo syncing are both now operational, but we are working on a fix for new Salesforce field mappings.

  5. identified Jan 22, 2025, 06:13 PM UTC

    The new field mappings are now working, and we plan to backfill anything created during the downtime.

  6. resolved Jan 23, 2025, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →