Castle incident

Internal services issue

Major Resolved View vendor source →

Castle experienced a major incident on June 15, 2022 affecting Risk and Filter APIs and Log API and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2022, 03:36 PM UTC
Resolved
Jun 15, 2022, 04:37 PM UTC
Duration
1h
Detected by Pingoru
Jun 15, 2022, 03:36 PM UTC

Affected components

Risk and Filter APIsLog APILegacy APIs

Update timeline

  1. identified Jun 15, 2022, 03:36 PM UTC

    We have identified the issue and are working on the root cause of the issue.

  2. monitoring Jun 15, 2022, 03:46 PM UTC

    We have implemented a fix and are monitoring systems.

  3. resolved Jun 15, 2022, 04:37 PM UTC

    Internal systems are stable.