Castle incident

Partial database outage

Notice Resolved View vendor source →

Castle experienced a notice incident on August 22, 2022 affecting Dashboard and Risk and Filter APIs and 1 more component, lasting 6h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2022, 06:57 AM UTC
Resolved
Aug 22, 2022, 01:08 PM UTC
Duration
6h 11m
Detected by Pingoru
Aug 22, 2022, 06:57 AM UTC

Affected components

DashboardRisk and Filter APIsLog APILegacy APIs

Update timeline

  1. identified Aug 22, 2022, 06:57 AM UTC

    We are investigating an elevated error rate on our end. We've identified issue and working towards fixing it. All of the APIs are operational.

  2. resolved Aug 22, 2022, 01:08 PM UTC

    This incident has been resolved.