Castle experienced a major incident on August 3, 2023 affecting Dashboard, lasting 2h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 03, 2023, 11:51 AM UTC
We're experiencing temporary issues with our dashboard's functionality. Our team is currently investigating to determine the root cause. Your data remains secure and intact - this issue affects only accessibility, not data integrity. We're working diligently towards a quick resolution and will provide updates accordingly. Apologies for any inconvenience. For immediate concerns, please reach out to our support team.
- investigating Aug 03, 2023, 12:47 PM UTC
We are continuing to investigate this issue.
- identified Aug 03, 2023, 12:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 03, 2023, 01:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 03, 2023, 01:56 PM UTC
This incident has been resolved.