Castle experienced a critical incident on June 13, 2024 affecting Risk and Filter APIs and Log API and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Risk and Filter APIsLog APILegacy APIs
Update timeline
- identified Jun 13, 2024, 10:12 AM UTC
We experienced a disruption in our API services due to a failure in the underlying infrastructure changes. Our team is currently working to resolve the issue and restore full functionality as soon as possible. We apologize for any inconvenience caused and appreciate your patience.
- identified Jun 13, 2024, 10:15 AM UTC
We have identified and resolved the root cause of the recent system issues. All affected systems have been restored to normal operation.
- monitoring Jun 13, 2024, 10:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 13, 2024, 10:50 AM UTC
This incident has been resolved.