Castle incident

Dashboard downtime

Major Resolved View vendor source →

Castle experienced a major incident on June 27, 2024 affecting Dashboard, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2024, 05:03 PM UTC
Resolved
Jun 27, 2024, 05:15 PM UTC
Duration
12m
Detected by Pingoru
Jun 27, 2024, 05:03 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jun 27, 2024, 05:03 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 27, 2024, 05:04 PM UTC

    We experience a Dashboard downtime due to a failure in the underlying infrastructure changes. Our team is working to resolve the issue and restore full functionality. We apologize for any inconvenience caused and appreciate your patience.

  3. monitoring Jun 27, 2024, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 27, 2024, 05:15 PM UTC

    This incident has been resolved.