Castle incident

Partial service degradation

Major Resolved View vendor source →

Castle experienced a major incident on July 9, 2024 affecting Dashboard and Risk and Filter APIs and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2024, 06:36 PM UTC
Resolved
Jul 09, 2024, 07:53 PM UTC
Duration
1h 16m
Detected by Pingoru
Jul 09, 2024, 06:36 PM UTC

Affected components

DashboardRisk and Filter APIsLog APILegacy APIs

Update timeline

  1. investigating Jul 09, 2024, 06:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 09, 2024, 07:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 09, 2024, 07:53 PM UTC

    This incident has been resolved.