Castle incident

Slightly elevated number of 5xx responses

Minor Resolved View vendor source →

Castle experienced a minor incident on October 31, 2024 affecting Risk and Filter APIs, lasting 6h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2024, 03:29 PM UTC
Resolved
Oct 31, 2024, 09:30 PM UTC
Duration
6h 1m
Detected by Pingoru
Oct 31, 2024, 03:29 PM UTC

Affected components

Risk and Filter APIs

Update timeline

  1. identified Oct 31, 2024, 03:29 PM UTC

    We are currently experiencing a slightly elevated number of 5xx response errors. Our team has identified the core issue and is actively working on a fix. Please rest assured that no data has been lost.

  2. resolved Oct 31, 2024, 09:30 PM UTC

    A fix has been implemented and all issues are resolved.