Castle experienced a minor incident on January 29, 2025 affecting Risk and Filter APIs and Log API and 1 more component, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Risk and Filter APIsLog APILegacy APIs
Update timeline
- identified Jan 29, 2025, 01:07 AM UTC
We’re currently experiencing an elevated number of errors returned by our API. Our team has identified the root cause and is actively working on a fix. We apologize for any inconvenience and will provide updates as soon as more information becomes available.
- monitoring Jan 29, 2025, 01:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 29, 2025, 03:29 AM UTC
This incident has been resolved.