Castle incident

Risk & Filter API Outage

Critical Resolved View vendor source →

Castle experienced a critical incident on September 7, 2026 affecting Risk and Filter APIs, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2026, 01:11 PM UTC
Resolved
Sep 07, 2026, 01:23 PM UTC
Duration
12m
Detected by Pingoru
Sep 07, 2026, 01:11 PM UTC

Affected components

Risk and Filter APIs

Update timeline

  1. investigating Sep 07, 2026, 01:51 PM UTC

    We experienced an API outage from 13:11 UTC to 13:23 UTC due to infrastructure scaling issues. The system is now fully operational.

  2. resolved Sep 07, 2026, 01:51 PM UTC

    This incident has been resolved.