Castle had 9 outages in the last 2 years totaling 21h 38m of downtime — averaging 0.4 incidents per month.
There were 9 Castle outages since October 31, 2024 totaling 21h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.
We experienced an API outage from 13:11 UTC to 13:23 UTC due to infrastructure scaling issues. The system is now fully operational.
This incident has been resolved.
We experienced an elevated number of errors returned by our API. Our team resolved the issue, and the API is operating normally. We apologize for any inconvenience caused.
We are observing an elevated number of errors and slightly higher latency than normal due to upstream provider issues in AWS US-EAST-1 (us-east-1a). We are continuing to monitor the situation. https://health.aws.amazon.com/health/status
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We experienced an issue with downsizing one of our underlying nodes that affected the 25% of our traffic.
This incident has been resolved.
We’re currently experiencing an elevated number of errors returned by our API. Our team has identified the root cause and is actively working on a fix. We apologize for any inconvenience and will provide updates as soon as more information becomes available.
We’re currently experiencing an elevated number of errors returned by our API. Our team has identified the root cause and is actively working on a fix. We apologize for any inconvenience and will provide updates as soon as more information becomes available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
This incident has been resolved.
We are currently experiencing a slightly elevated number of 5xx response errors. Our team has identified the core issue and is actively working on a fix. Please rest assured that no data has been lost.
A fix has been implemented and all issues are resolved.