Cash App incident

Connection Issues

Minor Resolved View vendor source →

Cash App experienced a minor incident on January 19, 2025 affecting Send & Receive Money and In-App Alert and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2025, 09:39 AM UTC
Resolved
Jan 19, 2025, 11:35 AM UTC
Duration
1h 56m
Detected by Pingoru
Jan 19, 2025, 09:39 AM UTC

Affected components

Send & Receive MoneyIn-App AlertLog In

Update timeline

  1. identified Jan 19, 2025, 09:39 AM UTC

    Some Cash App customers may be experiencing delayed payments. As a reminder, there is no need to resend any pending payments at this time. We’re working on a solution and will share another update soon.

  2. identified Jan 19, 2025, 09:47 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 19, 2025, 09:48 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jan 19, 2025, 10:32 AM UTC

    We’ve applied a fix, however, some customers may continue to experience delayed payments. To confirm payment status, please check the Activity section in your Cash App. We'll provide a final update once everything is resolved.

  5. resolved Jan 19, 2025, 11:35 AM UTC

    We've resolved the issue impacting multiple Cash App features. Thank you for your while we worked through this patience.