Cash App experienced a minor incident on April 10, 2025 affecting Cash Out and In-App Alert, lasting 21h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 10, 2025, 06:27 PM UTC
We have identified the issue impacting withdrawals and are actively working on a resolution. We'll share another update soon, thanks for you patience in the meantime.
- identified Apr 10, 2025, 07:30 PM UTC
We have identified the issue causing delayed withdrawals initiated on 4/8/25. You can expect to see the delayed withdrawal settle in your account by 4/11/25. We'll share another update soon, thanks for you patience in the meantime.
- monitoring Apr 11, 2025, 01:46 PM UTC
Standard Withdrawals initiated on April 8th may have been delayed by one day due to a technical issue. These funds are expected to arrive in your external bank account today, April 11th. We appreciate your patience.
- resolved Apr 11, 2025, 04:18 PM UTC
Standard Withdrawals initiated on April 8th may have been delayed by one day due to a technical issue. These funds are expected to arrive in your external bank account today, April 11th. We appreciated your patience while we investigated this.