Cash App experienced a minor incident on May 1, 2025 affecting Send & Receive Money and Cash App Card and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 01, 2025, 09:14 PM UTC
We're experiencing connection issues impacting some Cash App services. Please avoid retrying actions while we investigate the issue. Thank you for your patience in the meantime.
- investigating May 01, 2025, 09:46 PM UTC
We're experiencing connection issues impacting some Cash App services. Please avoid retrying actions while we investigate the issue. Thank you for your patience in the meantime
- monitoring May 01, 2025, 10:03 PM UTC
We've put a fix in place for the outage impacting multiple Cash App features, but some customers may still be experiencing issues. We'll provide an update when we confirm the issue is resolved.
- monitoring May 01, 2025, 10:36 PM UTC
We've resolved the connection issues that were affecting certain features. While account balances are now updating, some may take a few moments to fully sync. Thank you for your patience during this resolution process. If you continue to experience any issues, please reach out and we'll investigate further.
- resolved May 01, 2025, 10:52 PM UTC
We've resolved the connection issues that were affecting certain features. While account balances are now updating, some may take a few moments to fully sync. Thank you for your patience during this resolution process. If you continue to experience any issues, please reach out and we'll investigate further.