Cash App experienced a notice incident on June 12, 2025 affecting In-App Alert, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
In-App Alert
Update timeline
- investigating Jun 12, 2025, 06:53 PM UTC
We are looking into an issue impacting customers ability to verify their identity. Our team is working hard to investigate, thanks for your patience in the meantime.
- resolved Jun 12, 2025, 09:13 PM UTC
We have resolved the issue impacting some customer's ability to verify their identity. Thanks for your patience while we worked through this.