CartonCloud incident

MYOB API Disruption affecting CartonCloud customers

Major Resolved View vendor source →

CartonCloud experienced a major incident on July 15, 2025 affecting Other Integration Platforms, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 11:27 PM UTC
Resolved
Jul 16, 2025, 12:05 AM UTC
Duration
38m
Detected by Pingoru
Jul 15, 2025, 11:27 PM UTC

Affected components

Other Integration Platforms

Update timeline

  1. identified Jul 15, 2025, 11:27 PM UTC

    We are aware of a current disruption to MYOB’s API that is affecting CartonCloud customers connected to a MYOB Accounting connector. We are monitoring MYOB’s statuspage for progress toward a resolution https://status.myob.com/ We will provide further updates through this banner.

  2. monitoring Jul 15, 2025, 11:36 PM UTC

    The MYOB issue appears to be resolved but we are monitoring the results.

  3. monitoring Jul 15, 2025, 11:36 PM UTC

    The MYOB issue appears to be resolved but we are monitoring the results.

  4. resolved Jul 16, 2025, 12:05 AM UTC

    This incident has been resolved.