Carta incident

Email delivery delays

Notice Resolved View vendor source →

Carta experienced a notice incident on May 14, 2021, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2021, 11:58 PM UTC
Resolved
May 15, 2021, 12:11 AM UTC
Duration
12m
Detected by Pingoru
May 14, 2021, 11:58 PM UTC

Update timeline

  1. investigating May 14, 2021, 11:58 PM UTC

    We are aware of some intermittent delays in emails from the platform. The team is investigating.

  2. identified May 15, 2021, 12:02 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 15, 2021, 12:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 15, 2021, 12:11 AM UTC

    This incident has been resolved.