Carta incident

Degraded performance on Android mobile app

Major Resolved View vendor source →

Carta experienced a major incident on March 19, 2026 affecting Application, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 03:36 PM UTC
Resolved
Mar 19, 2026, 06:26 PM UTC
Duration
2h 49m
Detected by Pingoru
Mar 19, 2026, 03:36 PM UTC

Affected components

Application

Update timeline

  1. identified Mar 19, 2026, 03:36 PM UTC

    The Carta android application is showing degraded performance. The team has identified this issue and is working on a fix. Affected users are encouraged to use https://app.carta.com via a web browser in place of the Android application. The iOS application is unaffected.

  2. identified Mar 19, 2026, 04:57 PM UTC

    A draft fix has been developed and is being verified.

  3. monitoring Mar 19, 2026, 05:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2026, 06:26 PM UTC

    This incident has been resolved.