Carta experienced a major incident on July 14, 2021, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 14, 2021, 05:46 PM UTC
Our engineering team is continuing to investigate an issue with our carta.com website. All services accessed via app.carta.com are functional at this time.
- monitoring Jul 14, 2021, 06:25 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jul 14, 2021, 06:36 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 14, 2021, 08:58 PM UTC
Our engineering team is continuing to work on a fix for an issue with our marketing site carta.com. Users can continue using our application at app.carta.com.
- monitoring Jul 14, 2021, 09:05 PM UTC
Our engineering team has pushed a fix for the Carta Marketing Website Outage issue and will continue to monitor the issue until the team is confident the issue is resolved.
- monitoring Jul 14, 2021, 09:20 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 14, 2021, 09:21 PM UTC
The outage that occurred earlier has been resolved and the team will continue to monitor the systems affected today to ensure availability in the future.