Carta incident

Access to Documents for Board Users

Minor Resolved View vendor source →

Carta experienced a minor incident on September 15, 2021 affecting Application, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2021, 10:18 PM UTC
Resolved
Sep 15, 2021, 11:27 PM UTC
Duration
1h 9m
Detected by Pingoru
Sep 15, 2021, 10:18 PM UTC

Affected components

Application

Update timeline

  1. investigating Sep 15, 2021, 10:18 PM UTC

    Customers using our Board product may have problems accessing their documents. We are currently investigating.

  2. resolved Sep 15, 2021, 11:27 PM UTC

    We've resolved the issue and all Board documents should be accessible once again.