Carta incident

Report downloads for Fund Admin are experiencing intermittent failures

Minor Resolved View vendor source →

Carta experienced a minor incident on November 3, 2021 affecting Application, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2021, 02:51 PM UTC
Resolved
Nov 03, 2021, 04:09 PM UTC
Duration
1h 18m
Detected by Pingoru
Nov 03, 2021, 02:51 PM UTC

Affected components

Application

Update timeline

  1. investigating Nov 03, 2021, 02:51 PM UTC

    Our engineering team has discovered and is investigating an issue with downloading Fund Admin reports.

  2. investigating Nov 03, 2021, 03:43 PM UTC

    Our engineering team is continuing to investigate an issue with report downloads for Fund Admins.

  3. resolved Nov 03, 2021, 04:09 PM UTC

    The outage that occurred earlier has been resolved and the team will continue to monitor the systems affected today to ensure availability in the future.