Carta incident

Site Speed

Major Resolved View vendor source →

Carta experienced a major incident on May 18, 2022 affecting Application, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2022, 04:26 PM UTC
Resolved
May 18, 2022, 05:08 PM UTC
Duration
41m
Detected by Pingoru
May 18, 2022, 04:26 PM UTC

Affected components

Application

Update timeline

  1. investigating May 18, 2022, 04:26 PM UTC

    Carta is currently experiencing technical difficulties and some pages may not load

  2. investigating May 18, 2022, 04:36 PM UTC

    We have identified the root cause and the team is currently working on restoring the service as soon as possible.

  3. identified May 18, 2022, 04:58 PM UTC

    We have applied a fix and we were able to restore the service partially. The team is still working on restoring the service at full capacity

  4. monitoring May 18, 2022, 05:06 PM UTC

    The fix we applied is helping us to recover. The team is still working on restoring the service at full capacity

  5. resolved May 18, 2022, 05:08 PM UTC

    This incident has been resolved.