Carta incident

Degraded Service

Minor Resolved View vendor source →

Carta experienced a minor incident on May 6, 2022 affecting Application, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2022, 05:03 PM UTC
Resolved
May 06, 2022, 09:48 PM UTC
Duration
4h 45m
Detected by Pingoru
May 06, 2022, 05:03 PM UTC

Affected components

Application

Update timeline

  1. investigating May 06, 2022, 05:03 PM UTC

    We're currently investigating issues with report generation and other functionality.

  2. investigating May 06, 2022, 07:51 PM UTC

    We're continuing to investigate potential solutions. Report generation performance remains degraded.

  3. identified May 06, 2022, 08:46 PM UTC

    The cause of performance degradation issue has been identified and a fix is being implemented.

  4. monitoring May 06, 2022, 09:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 06, 2022, 09:48 PM UTC

    This incident has been resolved. Thank you for your patience.