Carta experienced a notice incident on January 4, 2023 affecting Application, lasting 5h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- identified Jan 04, 2023, 11:33 PM UTC
We have identified a problem with outbound email from the Carta application, including password reset emails and are working with our vendor on a resolution.
- identified Jan 04, 2023, 11:33 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 05, 2023, 02:46 AM UTC
The Carta application is now sending emails as expected. We'll continue to monitor the situation.
- resolved Jan 05, 2023, 03:07 AM UTC
The incident has been resolved.