Carta incident

Investor systems unavailable

Major Resolved View vendor source →

Carta experienced a major incident on June 25, 2024 affecting Application, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2024, 04:43 PM UTC
Resolved
Jun 25, 2024, 05:06 PM UTC
Duration
22m
Detected by Pingoru
Jun 25, 2024, 04:43 PM UTC

Affected components

Application

Update timeline

  1. investigating Jun 25, 2024, 04:43 PM UTC

    We are investigating an incident in our investor services platform. Users may find investment firms and portfolios unaccessible. We will provide updates by 10:15 am Pacific time.

  2. identified Jun 25, 2024, 04:54 PM UTC

    We've identified the issue and are working on a mitigation.

  3. resolved Jun 25, 2024, 05:06 PM UTC

    We've resolved the issue and all users should be able to access all Carta products.