Carrot experienced a critical incident on October 4, 2020 affecting Member Websites, lasting 4h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Member Websites
Update timeline
- investigating Oct 04, 2020, 09:06 PM UTC
Our team has been notified, and we are currently investigating this issue. At this point we have determined all of the Carrot network is down (Application and websites) and we are acting to resolve this as quickly as possible.
- identified Oct 04, 2020, 11:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 05, 2020, 12:23 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 05, 2020, 01:04 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 05, 2020, 01:46 AM UTC
This incident has been resolved.