Carrot Outage History

Carrot is up right now

Carrot had 5 outages in the last 2 years totaling 1h 15m of downtime — averaging 0.2 incidents per month.

There were 5 Carrot outages since May 12, 2025 totaling 1h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.carrot.com

Minor April 17, 2026

Maintenance window

Detected by Pingoru
Apr 17, 2026, 05:30 AM UTC
Resolved
Apr 17, 2026, 05:30 AM UTC
Duration
Timeline · 1 update
  1. monitoring Apr 17, 2026, 05:30 AM UTC

    Apr 16, 22:30 PDT Completed - The scheduled maintenance has been completed. Apr 16, 18:30 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 16, 15:04 PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Read the full incident report →

Minor January 29, 2026

User account dasbhoard

Detected by Pingoru
Jan 29, 2026, 02:43 AM UTC
Resolved
Jan 29, 2026, 02:43 AM UTC
Duration
Timeline · 1 update
  1. monitoring Jan 29, 2026, 02:43 AM UTC

    Jan 28, 18:43 PST Resolved - This incident has been resolved. Jan 28, 18:28 PST Investigating - We are currently investigating this issue.

Read the full incident report →

Minor January 24, 2026

Carrot CRM Integration Offline

Detected by Pingoru
Jan 24, 2026, 05:38 PM UTC
Resolved
Jan 24, 2026, 05:38 PM UTC
Duration
Timeline · 1 update
  1. monitoring Jan 24, 2026, 05:38 PM UTC

    Jan 24, 09:38 PST Resolved - This has been validated as resolved for new incoming form submissions Jan 24, 09:34 PST Monitoring - A fix has been implemented and is being validated. Jan 24, 09:22 PST Identified - There is an issue with some Carrot Web form submissions being sent to Carrot CRM. Over night there were errors on page load when this issue was hit. Form entries are saved and available in Carrot Web → Forms, but some are not being successfully transferred to Carrot CRM.

Read the full incident report →

Major November 18, 2025

Sales site outage

Detected by Pingoru
Nov 18, 2025, 05:53 PM UTC
Resolved
Nov 18, 2025, 05:53 PM UTC
Duration
Timeline · 1 update
  1. monitoring Nov 18, 2025, 05:53 PM UTC

    Nov 18, 09:53 PST Resolved - This incident has been resolved. Nov 18, 09:50 PST Monitoring - A fix has been implemented and we are monitoring the results. Nov 18, 09:50 PST Identified - The issue has been identified and a fix is being implemented. Nov 18, 09:36 PST Investigating - We are currently investigating this issue.

Read the full incident report →

Critical May 12, 2025

Network timeouts

Detected by Pingoru
May 12, 2025, 11:02 PM UTC
Resolved
May 13, 2025, 12:17 AM UTC
Duration
1h 15m
Affected: Member WebsitesUser Account AdminAPI
Timeline · 5 updates
  1. investigating May 12, 2025, 11:02 PM UTC

    We are currently investigating this issue.

  2. investigating May 12, 2025, 11:18 PM UTC

    We are continuing to investigate this issue.

  3. identified May 12, 2025, 11:52 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 12, 2025, 11:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 13, 2025, 12:17 AM UTC

    This incident has been resolved.

Read the full incident report →