Carrot incident

Network latency

Critical Resolved View vendor source →

Carrot experienced a critical incident on June 11, 2021 affecting User Account Admin, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2021, 04:03 AM UTC
Resolved
Jun 11, 2021, 04:45 AM UTC
Duration
42m
Detected by Pingoru
Jun 11, 2021, 04:03 AM UTC

Affected components

User Account Admin

Update timeline

  1. investigating Jun 11, 2021, 04:03 AM UTC

    We are currently investigating this issue.

  2. identified Jun 11, 2021, 04:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 11, 2021, 04:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 11, 2021, 04:21 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jun 11, 2021, 04:28 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 11, 2021, 04:45 AM UTC

    This incident has been resolved.