Carrot incident

Network issues

Major Resolved View vendor source →

Carrot experienced a major incident on May 22, 2023 affecting Member Websites and User Account Admin, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2023, 04:17 PM UTC
Resolved
May 22, 2023, 04:26 PM UTC
Duration
9m
Detected by Pingoru
May 22, 2023, 04:17 PM UTC

Affected components

Member WebsitesUser Account Admin

Update timeline

  1. identified May 22, 2023, 04:17 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 22, 2023, 04:20 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 22, 2023, 04:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2023, 04:26 PM UTC

    This incident has been resolved.