Carrot incident

Network timeout

Major Resolved View vendor source →

Carrot experienced a major incident on June 28, 2023 affecting User Account Admin, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2023, 10:49 PM UTC
Resolved
Jun 29, 2023, 01:55 AM UTC
Duration
3h 6m
Detected by Pingoru
Jun 28, 2023, 10:49 PM UTC

Affected components

User Account Admin

Update timeline

  1. investigating Jun 28, 2023, 10:49 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 28, 2023, 11:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 29, 2023, 01:55 AM UTC

    This incident has been resolved.