Carrot incident

Networking latency

Minor Resolved View vendor source →

Carrot experienced a minor incident on July 12, 2023 affecting User Account Admin and API, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2023, 03:32 PM UTC
Resolved
Jul 12, 2023, 05:45 PM UTC
Duration
2h 13m
Detected by Pingoru
Jul 12, 2023, 03:32 PM UTC

Affected components

User Account AdminAPI

Update timeline

  1. investigating Jul 12, 2023, 03:32 PM UTC

    We are currently investigating this issue.

  2. identified Jul 12, 2023, 03:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 12, 2023, 04:08 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 12, 2023, 04:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 12, 2023, 05:45 PM UTC

    This incident has been resolved.